At Azaxin, ensuring your satisfaction remains our top priority. We recognize that sometimes an item might not meet your expectations, hence our detailed Refund and Return Policy to facilitate a fair and hassle-free returns process.

Return Policy

Eligible Products: Purchases on Azaxin are returnable within 7 days post-delivery for most items, provided they are unused, in the original state, and in their original packaging.

Return Process: Begin your return by contacting our customer service at return@azaxin.com with your order details and the return reason. You’ll receive further instructions from our team.

Shipping Costs: Return shipping costs are the customer’s responsibility and are non-refundable. If refunded, return shipping costs may be deducted from your refund.

Refund Policy

Refund Eligibility: Upon receiving and inspecting your returned item, we’ll inform you about your refund status via email. Approved refunds are processed to the original payment method within a specific timeframe.

Late or Missing Refunds: Haven’t seen your refund yet? First, recheck your bank account, then contact your credit card company. It may take a while for your refund to officially post. Next, contact your bank. If after these steps you still have not received your refund, reach out to us at refund@azaxin.com.

Exchanges: We provide replacements for defective or damaged items. For exchange guidance, email us at return@azaxin.com.

Damaged or Incorrect Items

Receive a damaged or incorrect item? Immediately contact us at return@azaxin.com for a prompt resolution.

Contact Us

For queries or more information on our Refund & Return Policy, contact us via email at return@azaxin.com, or by mail at Azaxin, 2, LP 11/430 A, Lalita Park in Front Of 1Minar Masjid, Laxmi Nagar, Delhi, 110092.

Policy Updates

This policy is subject to updates to align with our practices. Significant changes will be communicated through policy updates on our platform. Regularly reviewing this page ensures you’re informed of our latest return and refund practices.

Additional Information

Refund Initiation: We initiate refunds within 7 – 10 days post the return process completion.

Thank you for choosing Azaxin for your shopping needs.